Purchase A Pass

TERMS OF SERVICE

You are purchasing Class Credits or Monthly Membership. Credits have an expiration date which begin on your date of purchase. Membership is a monthly recurring charge that lets you attend all classes at MovEssential Studio.There are no credits extensions on this period of time. Please purchase accordingly.

Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights, remedies, and obligations, and in using this website, you are deemed to have read and agreed to the following Terms and Conditions.

Punchpass website allows MovEssential Studio users to receive information about MovEssential Studio, as well as book classes, cancel, and pay for services and products offered at MovEssential facility.

BOOKING POLICY

To book a class at MovEssential Studio, you must have a valid class credit or membership to reserve a spot. To buy an individual class credit or membership, you can either sign up on https://movessential-studio.punchpass.com by using your email and creating a password or if you are already registered, click login to buy a class credit or membership and make your reservation.

Please download the Punchpass App to your iPhone or Android or direct website before coming to the studio. If you do not have a phone, please call or text (310)7825117 or approach the desk upon arrival and we’ll check you in there. If you do not check in, we may release your spot to another guest 2 minutes before the start of class. DO NOT ASSUME THE FRONT DESK STAFF KNOWS YOU ARE IN ATTENDANCE. Additionally, checking in for other clients is prohibited.

CANCELLATION POLICIES

To cancel a MovEssential class you reserved using a class credit, you may do so without penalty by canceling online, via the mobile app, or by calling the studio NO LATER THAN 5:00 PM the evening before your scheduled class. If your reserve spot is canceled by this time, your class credit will be returned to your account. If you cancel your bike after 5:00 PM the evening before your class, the credit will be forfeited.

To cancel a MovEssential class you reserved using an unlimited membership, you may do so without penalty by canceling online, via the mobile app, or by calling the studio NO LATER THAN 5:00 PM the evening before your scheduled class.

Cancellations via electronic mail (email), Facebook Messenger, Instagram, or text message will not be taken.

NO-SHOW POLICIES

Should you no-show to a MovEssential class you reserved using a class credit, you will be notified via text or email that next time it occur we will have to pause your account.

Please be aware that we release spots EXACTLY two minutes before the start of class to those on the waitlist. If you are running late, please call the studio and speak with a front desk staff member to ensure we hold your bike. If you check in to class via the app and do not come to class, you will be notified via text or email that next time it occur we will have to pause your account.

WAITLIST POLICY

If you book multiple classes or waitlist multiple classes, you are solely responsible for canceling your classes within the bounds of the cancellation policy. MovEssential staff cannot be held responsible for accidental bookings by clients or double bookings or double waitlisted classes made by clients. Late cancel and no-show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings.

The system will auto-populate clients into class from the waitlist as other clients with confirmed spots cancel and bikes will be assigned as such.

MovEssential staff will add walk-in, waitlisted clients in the order in which they were added to the waitlist by the computer system, top to bottom, and EXACTLY 2 minutes before the start of class. There is no waitlist priority given for early arrival.

RETURN AND EXCHANGE POLICY

All retail, credit, and membership purchases are final sale. No returns or exchanges.

AUTO-DEBITED CONTRACTS & UNLIMITED MEMBERSHIPS

The following terms and conditions apply if you are enrolled in an unlimited auto-debit contract:

I, the Client, authorize MovEssential, MovEssential Studio DBA MovEssential to, on a recurring basis, automatically charge the debit or credit card account I specified, for monthly payments due on my unlimited auto-debit plan associated with my account.

I understand that MovEssential will initiate transfers/charges pursuant to this authorization not to exceed the amount shown on my auto-debit contract and/or in connection with cancellation fees according to the GritCycle cancellation policy. GritCycle will initiate charges each month on the date my contract is set to renew.

MovEssential may discontinue processing of recurring charges if the Company is unable to secure funds from my debit or credit card I have authorized due to, but not limited to, insufficient or uncollected funds in the account or insufficient or inaccurate information I provided.

CANCELLING: You may cancel any MovEssential unlimited membership at any time. In studio memberships are billed on a month to month basis. You can call the studio if you need assistance with cancellations. If you are participating in our on-demand membership, cancellations must be made by emailing [email protected].

By continuing to use our services, you agree to the statements above regarding auto-debited contracts and unlimited memberships.